Human Element, Leadership and Management (HELM) (Operational Level)

This is a 3 day course required by all personnel applying to the MCA for a Certificate of Competence (CoC). Included in the qualifications needing the HELM Operational Certificate are:


·          Master 200 – Officer of the Watch (OOW) 500

·          OOW Yachts less than 3000GT

·          Yacht Engineer Y4 and Y3

·          Engineer Officer of the Watch

·          Master (Tug less than 500GT and 3000GT) Near Coastal


(A full list of qualifications needing the HELM Operational certificate is available in section 5 of MIN482)


The course covers the mandatory requirements for young watch keeping officers to work with their superiors and manage their teams.


During the course, students will acquire an awareness and understanding of the key human factors influencing effective resource management. Students will develop the tools and practical skills needed to enhance their maritime resource management capability. 


The course will develop knowledge and skills to address:


  • Situation and risk assessment: to understand the influence of a situation and risk assessment in the principles and practice of decision making at an operational level.
  • Situational awareness: how to acquire and maintain situational awareness and accidents and increasing safety margins.
  • Communication: how to recognise and apply best practice in communication, and be aware of barriers to communication and how these may adversely affect situational awareness.
  • Shipboard training: to understand the aim of shipboard training, the principles of learning and methods of developing human potential.
  • Culture: how to recognise and respond to cultural issues including cultural awareness and bias including national, organisational, departmental and personal cultural approaches.
  • Team working: to recognise team working models and conflict management style.
  • Leadership and management: to recognise and demonstrate effective leadership behaviours.
  • Workload management: understand the concept of task and workload management and be able to apply it.  Recognising fatigue and stress in yourself and others, and developing strategies for dealing with them.

3 days ~ 9:30am - 5:00pm

The cost of the course is £475.00 

Next Course dates are as follows;-

Monday 18 July 2022

Monday 29 August 2022

Monday 3 October 2022

For additional dates not listed above please call the office on 01326 211 800